Everyone else is working on the current products and the near-term tasks. Meanwhile, you are responsible for what comes next. Your focus is the next wave of products and the technologies that they require. You are monitoring key standards bodies, investments made by competitors and shifting loyalties of the key customers. There is pressure to make sure that the company is preparing correctly for this future. Your job depends on making the right calls and convincing busy people that you are right.

The bulk of the organization focuses on tactics. There is urgency in their actions. Near-term competition and priorities consume most of management’s attention. The last thing that most want is to be distracted with thinking about the future, especially when it might negatively affect what they are doing today. Your job, however, is to convince these busy people to change because of what is coming. They need to be convinced to balance what is pressing today with what is necessary to prepare for the future.

Few have the right combination of skill, motivation and shear persistence to do this job well. Here is what you must accomplish and how Competitive Intelligence helps with those challenges.

• Read the rest of this entry

I have been away from my blog for a few days because I was finishing a series of articles for print publication and completing the overhaul of my website, blog and newsletter designs. The final piece was the newsletter that you can view at http://tinyurl.com/yb2m7z3 and subscribe to at http://tinyurl.com/yd4abru.

I will be publishing more “Notes to a …” for more specialties soon. Also, I intend to start a series of blogs covering the application of strategy to competitive intelligence. Thanks for reading and commenting on my work. I appreciate you.

That’s it. Back to the regular blogging tomorrow.

You are a busy person and taking time to read this is a significant investment for you.

You know what it is like to create and run a business successfully in a market environment that is highly competitive and requires that everyone on your teams understands and contributes to the mission that you have defined. Executing the current business is difficult enough without the ever present and pressing complications of competition. Yet, competition is real and what others do makes a difference to your success or failure. Competitive intelligence can help you navigate through the complexities of the competitive environment better.

Alignment leading to tangible results in market share, revenue and profits is what you are after. Your goal is strategies that mobilize the organization and point the right way forward. There are five common imperatives that you have and several ways that competitive intelligence can help you.

• Protect the current business. Operational issues are important because today’s business funds tomorrow’s investments. Current products must be sold. Current customers must be serviced. How are you doing compared to your major competitors? Would benchmarking show more that you have more advantages or disadvantages?
  Compare selling and business development strategies with competitors, benchmark your operations and analyze customer decision-making criteria.
• Mobilize the organization. No important competitor is passive. Dedicated people at those companies are working to shape the future in their favor rather than yours. Their strategies are being implemented and you need to know what they are and what they mean to your strategies. One person cannot possibly do this alone. However, a well trained and focused team can do it and win. What would it mean to you to have your organization highly tuned to the competitive environment?
  Provide periodic competitive news and alerts, implement information sharing tools and train teams to identify important competitive intelligence issues.

• Read the rest of this entry

You know what it is like to define and shepherd a product through the long process of development and then face the ultimate marketplace judgment about your efforts. There are so many times that you would pay handsomely for credible information that helped you decide on the right strategy, select the right market, position correctly versus your competitors and, of course, reach your revenue and profit goals. Good competitive intelligence addressees all of those questions.

Your job is to champion one or more products for your company. Each product needs to be successful in a marketplace crowded with existing competitors. New threats emerge over time that you have to anticipate and proactively manage. Development teams count on your guidance to build the product with the right features. Your general manager relies on you to help deliver the needed revenues and profits. All along the way, you have to understand the environment, explain your recommendations and justify the company’s investments for your product. This is not a job for the timid.

Competitive Intelligence Helps With the Challenges