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May
14

Competitive Intelligence in the News: Leaks

Tom Hawes Competitive Intelligence 1 comment

Recently, the news of a “lost” prototype of the new Apple iPhone graced the covers of many prominent news publications (for example, CNN) . Could this be the design for the next model that most think will be revealed next month? Notice, the reports said, the new case design, the forward facing camera and the improved display. Apple must be dismayed that the revealed information. How would this information affect Apple’s competitors? Would not the early disclosure help them? Perhaps these competitors could alter their marketing messages, revamp their own products and initiate counter-measures in May (rather than after the official announcement).

A casual perusal of many websites such as Gizmondo and Engadget highlights many similar leaks. These sites routinely report pre-launch information about new products. Sometimes the information sources are clear. In many cases, the sources are unnamed. Sometimes the information is detailed. Often, the details are sketchy.

How should competitive intelligence people deal with leaks?

Here are five important principles and cautions.

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Apple, CI techniques, Competitive Intelligence, leaks
Apr
30

Competitive Intelligence in the News: Apple

Tom Hawes Competitive Intelligence, Early Warning, Strategy Effectiveness 1 comment

It is no surprise that competitive intelligence issues and activities regularly show up in business news. After all, intelligent and motivated professionals everywhere are furiously competing to win. To the untrained eye, it may seem that companies’ activities are disjointed or nonsensical (and sometimes they are). However, to someone trained in competitive intelligence, there are stories behind the public moves. From those stories, emerge motivations, strategies and opportunities.

For example, take the recent New York Times article, “Apple Buys Intrinsity, a Maker of Fast Chips” at http://www.nytimes.com/2010/04/28/technology/28apple.html, about Apple. Apple, flush with cash and the serial hits of the iPod, iPhone and iPad, purchased a chip design company. What does this mean? How does it fit with previous Apple moves? How does it confirm or change Apple’s perceived strategy? What might their next move be?

These questions are fundamental questions for someone competing with Apple and the core domain of competitive intelligence professionals.

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Apple, CI techniques, Competitive Intelligence, Early Warning, strategy
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